Our promise
District Medical Rentals respects your privacy. We only collect the information we need to respond to rental requests and provide our services. We do not sell your personal information.
Information we collect
When you contact us or fill out our form, you may share:
- Your name
- Phone number
- Delivery zip code
- What you want to rent
- Any notes or questions you choose to include
If you call us, we may also keep basic details from that conversation so we can help you with delivery and pickup.
How we use your information
We use your information to:
- Call or message you about your rental request
- Confirm what you need, delivery time, and delivery place
- Arrange delivery and pickup
- Answer questions you send us
- Improve our service and website experience
How we share information
We do not sell or rent your personal information. We only share it when needed to run our business—for example, with delivery partners helping complete your order—or if the law requires us to.
How we protect information
We take reasonable steps to keep your information secure and limit access to people who need it to help with your rental. No method of storage or transmission is 100% secure, but we work to protect what you share with us.
How long we keep information
We keep your information only as long as needed to provide service, keep business records, or meet legal requirements. When we no longer need it, we delete or securely dispose of it.
Your choices
You can ask us what information we have about you, ask us to update it, or ask us to delete it when we are not required to keep it. Contact us using the details below.
Children’s privacy
Our services are meant for adults arranging medical equipment rentals. We do not knowingly collect personal information from children.
Website and cookies
Our website may use basic browser storage to remember form confirmations on your device. We do not use this to track you across other websites for advertising.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Contact us
Questions about privacy or your information? Call 917-346-5309 or use our contact form.